Connect OpenAI Ads and send your product feed to OpenAI Commerce

What has shipped

Vendably now supports OpenAI Ads integration. You can connect your OpenAI Ads account using your OpenAI API key, send your product feed to OpenAI Commerce as a feed destination, and create conversational chat-card campaigns for ChatGPT directly within Vendably's advertising interface. Your entire product catalogue and campaign management stays in one place.

Why this matters

OpenAI Commerce represents a new shopping surface within ChatGPT. Merchants who list their products there gain access to users actively searching and shopping in conversational contexts. Chat-card campaigns let you present products in a format designed for how people naturally browse and buy through ChatGPT. By connecting OpenAI Ads to Vendably, you avoid switching between platforms and keep all your advertising channels, feed configurations, and campaign performance in a single system.

What you can now do

Your workflow inside Vendably becomes simpler and more unified.

You can authenticate your OpenAI Ads account once, using your OpenAI API key. This account connection appears alongside your other third-party integrations in Vendably's connections area, so you manage it the same way you handle your other advertising platforms.

You can configure OpenAI Commerce as a feed destination. Your product feed will be sent to OpenAI over SFTP on a regular schedule, keeping your catalogue in sync with OpenAI's shopping surfaces. This destination sits alongside all your other feed channels, so you see the status and history of deliveries in one place.

You can build and launch chat-card campaigns for ChatGPT from within Vendably's advertising section. These conversational campaigns sit with your other advertising initiatives, making it easy to compare performance and manage everything from a single dashboard. You can report on these campaigns alongside your other channels, so you understand how OpenAI Ads contributes to your overall results.

Getting started

1. Generate or retrieve your OpenAI API key from your OpenAI account settings.

2. In Vendably, navigate to your connections or integrations area and add OpenAI Ads as a new connection, entering your API key to authenticate.

3. Once your OpenAI Ads account is connected, go to your feed destinations and add OpenAI Commerce as a new destination. Configure any product field mappings or filters needed for your catalogue.

4. Allow the feed to deliver on its first scheduled cycle to confirm the connection is working.

5. In Vendably's advertising section, create a new chat-card campaign. Select OpenAI Commerce as the destination and configure your campaign settings, product selection, and messaging.

6. Launch your campaign and monitor its performance alongside your other advertising channels in Vendably's reporting area.

Next steps

Once your feed is live and your first chat-card campaign is running, you will see products appearing in OpenAI Commerce and campaign data flowing back into Vendably. Your product feed will continue to sync on schedule, and you can create additional campaigns at any time.

For detailed instructions on setting up the OpenAI API key, configuring the SFTP feed destination, and building your first chat-card campaign, refer to the OpenAI Ads setup guide in Vendably's help centre.