Foundation
Account is the layer underneath every Vendably capability: identity, permissions, audit, GDPR, billing. The plumbing you stop thinking about, because it just works.
Four capability areas cover the complete account lifecycle: identity and sign-in, team and permissions, compliance and audit, and billing. Each area ships complete. None requires configuration to be useful.
Email + password, social SSO, multi-factor. Optional SAML on enterprise plans.
Four roles: Owner, Admin, Editor, Viewer. Per-merchant. Agencies bring their own role set.
Every change logged. GDPR export and erasure self-serve. SOC 2 Type II in progress.
Stripe customer portal: invoices, plan changes, payment methods. No tickets.
Passwords are Argon2-hashed, never stored in plain text. Google and Microsoft OAuth let team members sign in without maintaining a separate password for each service.
TOTP multi-factor authentication is available as an additional layer for accounts that need it. SAML is available on enterprise plans for organisations running a central identity provider. Session policy controls manage concurrent sessions and idle timeouts.
Owner has billing access and full control. Admin manages configuration, content, and invitations. Editor works on content and campaigns. Viewer sees everything but can change nothing. Roles are per-merchant: the same user can be Admin on one merchant account and Viewer on another.
Agency teams operate under their own role set, keeping their identity separate from the merchant's internal team. MerchantConnectedAccount links an agency's portfolio access to specific merchants without surfacing the connection owner's identity in merchant-scoped views.
Every change on the platform is written to an immutable audit trail: sign-ins, role changes, password and email updates, OAuth connection events, data exports, and content changes. Each entry carries a timestamp, the acting user, and the before/after diff where applicable.
GDPR data export produces a one-click ZIP of all personal data held against an account. Erasure requests can be self-served from the privacy settings screen, with retention overrides available where legal obligations require it. SOC 2 Type II audit is currently in progress.
The Stripe customer portal gives you full control over your subscription without contacting support. Change your plan to a different SKU range, update your payment method, add a tax ID for VAT purposes, and download any invoice from the full history.
Vendably is priced by active SKU count per ADR-026: one subscription, every capability across the platform. No line items per capability, no commission on sales, no usage gate on any feature. Currency is settled in EUR, GBP, or USD at your choice.
Stacking it up
Most platforms charge extra for advanced RBAC, SSO, audit, and compliance tooling. Here is what a typical mid-market merchant pays for identity, billing portal, audit, and compliance tools separately, and what changes when they are all part of one Vendably account.
£200–£2,000/month
Per month for identity tool + billing portal + audit stack at SME scale. Source: auth0.com. see pricing ↗
Includedin every plan
One subscription. Pricing scales with SKU range, not per-tool seats.
Account is included in every Vendably plan. Set up your team and invite your first colleagues during onboarding.