06 / Trust

Verified reviews, distributed everywhere.

Vendably Trust collects verified seller, product, and service reviews via post-purchase email, on-site widgets, and bulk import. Reviews flow as native DataHub destinations: hosted profile, JSON-LD on your site, Google Product Review Feed.

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3 types seller + product + service
GPRF Google Product Review Feed
Included on every plan
// overview

Reviews that actually move the metrics.

Three stages run on every review: collect, moderate, distribute. Each stage has depth. All three are included on every plan at no additional cost.

Collect

Every order, an opportunity.

Post-purchase email, on-site widget, open submission, bulk import.

  • Verified-buyer signal via HMAC-signed invitation
  • Configurable timing and multi-language templates
  • No invitation volume cap

Moderate

Triage, not bottleneck.

AI-assisted triage, ownership of edge cases, audit trail.

  • Spam, profanity, abuse detection at submission time
  • Escalation to human queue with defined SLA windows
  • GDPR-compliant removal flow, full audit trail

Distribute

Where reviews actually live.

Public profile, JSON-LD, Google Product Review Feed, ad extensions.

  • Native DataHub destination: no separate export or connector
  • Seller-rating extensions in Google Shopping ads
  • JSON-LD rich snippets on product detail pages
Collect

Every order, a review opportunity.

Vendably sends post-purchase review invitations via your existing email infrastructure. Each invitation carries a signed HMAC token that ties the review to a real transaction. Reviewers who received a product can leave a product review; those who completed a purchase can leave a seller review; the full buying experience earns a service review.

Invitation timing is configurable per merchant. Multi-language templates mean international catalogues are covered from day one. Bulk CSV upload is available for merchants transitioning from another platform, so no historical review history is lost.

  • Post-purchase email with HMAC-signed verification token
  • On-site widget for passive collection on product pages
  • Open submission with required email verification
  • Bulk import from CSV for historical review migration
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Collection

Last 30 days

2,847 Sent
1,932 Opened
712 Submitted
689 Verified
Verified purchase

Sarah M. · 2 days ago

Arrived quickly and exactly as described. The quality is excellent and would absolutely order again.

Moderate

Triage, not bottleneck.

Every submitted review goes through an automated moderation pipeline before publication. The pipeline checks for spam, off-topic content, profanity, PII, and abuse signals. Reviews that pass publish automatically. Reviews that trigger a threshold enter the staff moderation queue.

Vendably staff arbitrate disputes, not the merchant and not the reviewer, keeping the process structurally independent. Legal-risk flags trigger a 4-hour auto-hide. A full audit trail records every decision so there is always a clear record of what happened and why.

  • Spam and toxicity detection at submission time
  • Sentiment routing: positive fast-tracked, flagged escalated
  • Manual override available at every queue stage
  • Immutable audit trail: reason codes, timestamps, reviewer
Moderation
Pending review 7
Fast delivery and great product quality... Auto-approve
Approve Edit Remove
Absolutely terrible, I want my [expletive]... Flag: profanity
Approve Edit Remove
Visit bestprices.example.com for better deals... Flag: off-topic
Approve Edit Remove
Distribute

Where reviews actually live.

Every published review flows to a public Trust profile, embeds as JSON-LD structured data on your product pages, and is included in your Google Product Review Feed. The review feed is a native DataHub destination, meaning it runs on the same pipeline, the same refresh schedule, and the same error surface as your product data.

Google Shopping seller ratings and ad extensions activate automatically once your review feed meets Google's minimum threshold. Rich snippets appear in organic search results from JSON-LD without any additional integration work on your storefront.

  • Public profile with verified merchant badge and language filter
  • Embeddable on-site widget with configurable display
  • JSON-LD structured data for Google rich results in organic search
  • Google Product Review Feed as a native DataHub destination
Distribution

Reviews showing on:

Trust profile
vendably.shop/trust/your-store
712
Your product pages
JSON-LD live
689
Google Shopping
seller rating 4.8
689
Google Ads
extension active
689

Stacking it up

What this would cost separately.

Most merchants run a separate tool for verified review collection and distribution. Here is what a typical mid-market merchant pays before Vendably, and what changes when Trust is part of one platform.

Specialist tools

Standalone review platforms with per-domain pricing

£89–£779/month

per domain per month, annual contract

Standard plans, mid-market. Source: trustpilot.com. see pricing ↗

  • Separate login and dashboard
  • Separate data, mapped by hand
  • Per-seat or per-product upgrade fees
  • Separate integration to Google Merchant Centre for seller ratings
One Vendably platform

Trust, included.

Includedin every plan

One subscription. Pricing scales with SKU range, not per-tool seats.

  • One login, every capability
  • Shared data model, no mapping
  • Loops back into the other capabilities automatically
  • Reviews flow straight to Shopping and ad extensions as a DataHub destination

See full Vendably pricing

Trust extends everywhere you sell.

DataHub Reviews link to live SKUs so ratings stay accurate as your catalogue changes. Channels Star ratings flow to Shopping, PMax, and Google ad seller-rating extensions. Content Top reviews become reusable content blocks for campaigns and product pages. Experience Review counts and ratings boost on-site ranking and merchandising signals. Intelligence Sentiment shifts feed product-quality signals and Able alerts.
// included in every plan

Make your trust visible.

Trust is included in every Vendably plan. Start collecting verified reviews from your next order.

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No per-capability charges All capabilities on every plan Cancel any time