Self-serve import via the Trust dashboard
- Export your review history from Reviews.io
- Upload via the Vendably Trust import adapter
- Reviews appear on your public profile immediately
- Historical star rating preserved and displayed
Vendably Trust vs Reviews.io
Reviews.io locks API access to the $499/month Plus tier. Vendably Trust includes the API on every plan, from £99/month. No invitation cap, no annual contract, and the Google Product Review Feed is a native destination, not a separate integration.
How they compare
The rows that matter most are the ones where the structural difference is clearest. API access, review types, and the intelligence loop are the sharpest points of difference. Two rows favour Reviews.io; they are included below.
| Feature | Vendably Trust | Reviews.io |
|---|---|---|
| Review data ownership | You own your reviews. Exportable at any time. Full export before account closure. | Reviews stored on Reviews.io's platform. |
| Google Product Review Feed | Included. System-managed DataHub destination, XSD schema 2.4 XML. | Available via integration at higher tiers. |
| API access | Included on every plan. No tier gate. From £99/month. | Locked to the $499/month Plus tier. |
| Review types | Seller, product, and service reviews on one profile. | Company reviews and product reviews. No service review type. |
| Invitation volume | No cap on any plan. | Tiered limits by plan. |
| Contract / billing | Monthly, cancel any time. All plans. | Mix of monthly and annual options by tier. |
| Independent arbitration | Vendably staff arbitrate disputes. Merchant cannot remove a review by raising a dispute. | Platform moderation. Dedicated staff arbitration documented on Reviews.io support. |
| Import / migration | Import adapter built. Bring your existing review history at signup. | Import support available on higher tiers. |
| On-site widget | JS embed, included on all plans. | Available across plans; feature depth varies by tier. |
| Google Seller Ratings | Google Product Review Feed included (Shopping product stars). Text-ad Seller Ratings: not available. Roadmap. | Yes. Reviews.io is a Google Seller Ratings partner (text-ad stars). |
| Reputation inbox (multi-source) | Not available. Vendably does not aggregate third-party review sources. Platform merchants: review sentiment routes into the Intelligence layer alongside product and channel data. | Yes. Aggregates Google Maps, Facebook, Trustpilot, and Yelp reviews into one inbox. |
Reviews.io pricing from reviews.io (checked June 2026). All USD. API access requires the $499/month Plus tier; lower tiers do not include API access. Vendably Trust pricing in GBP, billed per account, scales with catalogue size, monthly billing, no lock-in, API included on every plan.
Reviews.io's API is available only on the $499/month Plus tier. At the $29, $99, and $299 tiers, merchants cannot query their own review data, push data into their own systems, or build any integration against the Reviews.io API.
Vendably Trust includes API access on every plan, from £99/month. There is no tier gate, no add-on fee, and no approval process. Your review data is accessible via the API on day one.
Reviews.io
Vendably Trust
Reviews.io stores sentiment in its own dashboard. For Vendably platform merchants, review sentiment does not stop at the dashboard. It routes into the Intelligence layer alongside product data, channel performance, and gap detection. A product accumulating three-star reviews in the same week its Google Shopping CTR falls is a compound signal. Vendably surfaces that compound view.
This intelligence loop applies to Vendably platform subscribers (from £249/month). It does not apply to Vendably Trust standalone. Standalone Trust includes per-review sentiment scoring; the cross-pillar Intelligence dashboard is a platform feature.
Compound signals. Able alerts. Cross-pillar gap detection.
The Google Product Review Feed (XSD schema 2.4 XML) is a system-managed DataHub destination in Vendably Trust. It runs on the same pipeline and the same refresh schedule as your product feed. There is no separate connector and no third-party feed contract.
Note: Vendably covers the Google Product Review Feed programme, which produces Shopping product stars. This is a separate programme from Google Seller Ratings (text-ad stars). Reviews.io participates in the Google Seller Ratings programme; Vendably does not. Google Seller Ratings is on the Vendably roadmap.
Reviews distributing to:
Migration
The Vendably Trust import adapter reads your existing review export and imports them into your Vendably Trust merchant profile. Your historical review count and ratings are visible on your public profile from day one.
No extra costfor founding merchants
August 2026 cohort only. Vendably staff handle the migration so your profile launches with your full review history already in place.
Pricing
Monthly billing. No annual contract. Cancel any time. API included on every plan.
All prices GBP, exclusive of VAT. Monthly billing. Cancel any time. Reviews.io plans start at $29/month (USD); API access requires the $499/month Plus tier.
Vendably Trust includes per-review sentiment scoring. The Intelligence dashboard and the cross-pillar loop, including Able alerts when negative sentiment accumulates across products, are on the Vendably platform subscription. If your catalogue benefits from cross-channel intelligence signals alongside reviews, the platform subscription gives you Trust plus DataHub, Channels, Content, and Intelligence in one place.
See the full Vendably platformFrom £99/month. API included. No annual contract. Import your Reviews.io reviews at signup.