Self-serve import via the Trust dashboard
- Export your review history from Trustpilot
- Upload via the Vendably Trust import adapter
- Reviews appear on your public profile immediately
- Historical star rating preserved and displayed
Vendably Trust vs Trustpilot
Your reviews, your data, no annual lock-in.
Trustpilot's Plus plan charges £289/month per domain, caps invitations at 300 per month, and retains your review data after account closure (Trustpilot Terms of Use and Sale for Businesses, November 2025, section 15). Vendably Trust has no invitation cap, no annual contract, and no separate Google Product Review Feed contract.
No cap
no invitation volume limit
3 types
seller, product and service
Your data
exportable, no post-closure retention
How they compare
Vendably Trust vs Trustpilot.
The rows that matter most are the ones Trustpilot cannot match regardless of pricing tier. Review data ownership, Google Product Review Feed availability, and review type coverage are structural differences. Price is a separate line.
| Feature | Vendably Trust | Trustpilot Plus / Premium |
|---|---|---|
| Review data ownership | You own your reviews. Exportable at any time. Full export before account closure. | Reviews remain on Trustpilot's platform after account closure. (ToS Nov 2025, s.15) |
| Google Product Review Feed | Included. System-managed DataHub destination, XSD schema 2.4 XML. | Not available at any tier. |
| Review types | Seller, product, and service reviews on one profile. | Seller reviews only. |
| Invitation volume | No cap on any plan. | Plus: 300/month. Premium: 1,000/month. |
| Contract | Monthly, cancel any time. | 12-month prepaid contract. |
| Entry price (GBP/month) | From £99/month, billed per account. One price covers every domain and storefront you run. Scales with catalogue size only. | Plus: £289/month per domain. Premium: £779/month per domain. Each additional domain is a separate subscription, so multi-store merchants pay again per site. |
| Add-ons and paid extras | None. Every capability is included at every catalogue size: product reviews, the Google Product Review Feed, unlimited invitations, the on-site widget, and dispute arbitration. No paid add-ons, no upsells. | Several capabilities are charged on top of the base plan, including product reviews, extra domains, invitation volume above the tier cap, and higher-tier widgets and integrations. Add-on pricing is quoted per account, not published. |
| Import existing reviews | Import adapter built. Bring your Trustpilot history at signup. | No inbound import from competitors. |
| Independent arbitration | Vendably staff arbitrate disputes. Merchant cannot remove a review by raising a dispute. | Algorithmic moderation. Direct staff arbitration at individual review level is not documented. |
| Sentiment scoring | Per-review sentiment score at submission time. Cross-pillar Intelligence dashboard available on the platform. | Within-platform sentiment summary. |
| Google Seller Ratings | Readiness tracking built. Aggregator enrolment subject to Google's programme timeline. | Available via Trustpilot's own Google integration. |
| On-site widget | JS embed, included on all plans. | Available on higher tiers. |
Trustpilot pricing from uk.business.trustpilot.com (checked June 2026); plan prices are quoted per domain and several capabilities (product reviews, extra domains, invitation volume above the tier cap, higher-tier widgets and integrations) are priced as add-ons on application rather than published. Data-ownership clause from Trustpilot Terms of Use and Sale for Businesses, November 2025, section 15. Vendably Trust pricing in GBP, billed per account, scales with catalogue size, monthly billing, no lock-in, every capability included.
Data ownership
When you leave Trustpilot, your reviews stay there.
Trustpilot's Terms of Use and Sale for Businesses (November 2025, section 15) state that reviews remain on Trustpilot's platform after account closure. Vendably Trust stores your reviews in Vendably's database, attributed to your merchant profile. Export is available at any time via the platform.
Every review collected through Vendably Trust is tied to a real transaction via an HMAC-signed invitation token generated from the DataHub transaction record. That binding means your reviews are traceable, attributable, and portable.
- Your reviews stored in Vendably's database under your merchant profile
- Full export available at any time via the platform
- HMAC-signed tokens tie every verified review to a DataHub transaction ID
- No post-closure data retention on Vendably's side
All reviews
712
Published
689
Verified
100%
Exportable
JSON export
CSV export
API access
Invitation volume
Trustpilot Plus allows 300 invitations per month.
A merchant at 2,000 orders per month on Trustpilot Plus exhausts the invitation allowance and leaves 1,700 orders without a review opportunity that billing period. Vendably Trust has no invitation cap on any pricing plan. Invitations go out on the schedule you configure, for every eligible order, every month.
Every post-purchase invitation carries an HMAC-signed token tied to a transaction record from your DataHub order data. If the token is absent, expired, or does not match a known transaction, the review cannot be submitted as verified. The cap-free model does not compromise the verification mechanism.
- No invitation volume limit on any Vendably Trust plan
- HMAC-signed token tied to a DataHub transaction ID on every invitation
- Configurable timing per merchant: 3 days, 7 days, 14 days post-purchase
- Multi-language templates for international catalogues
2,847
Sent
712
Submitted
689
Verified
Invitation sent. Every order covered, every month.
Google Product Review Feed
Trustpilot does not produce a Google Product Review Feed at any tier.
The Google Product Review Feed (XSD schema 2.4 XML) is a native DataHub destination in Vendably Trust. It runs on the same pipeline and the same refresh schedule as your product feed. There is no separate connector, no manual Google-side import, and no third-party feed contract.
When the feed meets Google's minimum review threshold, product ratings appear in Google Shopping results. Note: Google Seller Ratings activation depends on Google's aggregator enrolment process and timeline. Vendably Trust tracks the readiness signal and surfaces it in the merchant dashboard. The enrolment step itself is governed by Google's programme.
- XSD schema 2.4 XML, generated as a system-managed DataHub destination
- Same pipeline and refresh schedule as your product data feed
- No separate connector or third-party feed contract required
- Readiness tracking built into the merchant dashboard
Reviews distributing to:
Vendably Trust profile
trust.vendably.com/your-store
Your product pages
JSON-LD live
Google Product Review Feed
DataHub destination: active
Migration
Bring your Trustpilot reviews with you.
The Vendably Trust import adapter reads your existing Trustpilot review export and imports them into your Vendably Trust merchant profile. Your historical review count and ratings are visible on your public profile from day one.
Vendably staff migrate for you.
No extra costfor founding merchants
August 2026 cohort only. Vendably staff handle the migration so your profile launches with your full review history already in place.
- Vendably staff handle the full migration
- No manual export or file upload required
- Profile goes live with your existing review history
- Founding window closes after the August 2026 cohort is full
Pricing
Priced by catalogue size.
Monthly billing. No annual contract. Cancel any time. Price scales with catalogue size.
Up to 1,000 SKUs
£99
/month
Up to 2,500 SKUs
£149
/month
Up to 5,000 SKUs
£199
/month
Up to 10,000 SKUs
£269
/month
Up to 20,000 SKUs
£379
/month
Up to 50,000 SKUs
£549
/month
All prices GBP, exclusive of VAT. Monthly billing. Cancel any time.
Vendably Trust includes per-review sentiment scoring. The Intelligence dashboard and the cross-pillar loop, including Able alerts when negative sentiment accumulates across products, are on the Vendably platform subscription. If your catalogue benefits from cross-channel intelligence signals alongside reviews, the platform subscription gives you Trust plus DataHub, Channels, Content, and Intelligence in one place.
See the full Vendably platform
// from £99/month, no annual contract
Start with Vendably Trust.
From £99/month. No annual contract. Import your Trustpilot reviews at signup. Cancel any time.