The Image Library stores your product images and automatically generates channel-optimised variants so every connected channel receives an image at the correct size and format. Originals and variants are served from Vendably's CDN at stable URLs, which means channels always load the right version without any manual resizing or re-uploading.
How to upload and manage images
- Go to Content > Image Library in the main navigation.
- Select the product you want to add an image to, then choose Upload image.
- Vendably accepts JPEG, PNG, WebP, and AVIF files. It validates the format and dimensions on upload and rejects files that do not meet the minimum requirements.
- Once uploaded, set one image as the primary image for the product. Channels use the primary image unless you configure a channel-specific override.
- To remove an image, select it and choose Delete. Deleting an original also removes all variants generated from it.
- To download a specific variant, open the image detail view, select the channel variant you need, and choose Download.
What Vendably does automatically
After a successful upload, Vendably:
- Stores the original file on Vendably's CDN.
- Generates channel-optimised variants for each channel (Google Shopping, Facebook, Instagram, Amazon, TikTok, and any other channel you have configured), applying the correct dimensions and format for each.
- Computes an image quality score that reflects how well the image meets channel requirements.
- Serves every variant from a stable CDN URL, so channel configurations do not break when you update an image.
Variant generation runs as a background job after upload. The variants may not appear immediately; they are typically ready within a few seconds for standard images.
Troubleshooting
Variants not yet showing: generation runs in the background after upload. Refresh the image detail page after a short wait. If variants have not appeared after several minutes, check the image status indicator for an error.
Upload rejected: check that the file format is JPEG, PNG, WebP, or AVIF, and that the image dimensions meet the minimum requirements for the channels you are using. The upload error message will indicate which requirement was not met.
Wrong image showing on a channel: confirm that the correct primary image is set for the product. If you have recently changed the primary image, allow a short time for the channel variant to regenerate and the CDN cache to update.