The Team page in your merchant settings, at /settings/team/, is where you view and manage everyone who has access to your Vendably merchant account.
Managing the team requires the Admin role or above.
Roles
Vendably has four roles:
| Role | What they can do |
|---|---|
| Owner | Full control of the account, including transferring ownership to another member |
| Admin | Manage settings, the team, and connections |
| Editor | Make changes within capabilities |
| Viewer | Read-only access |
What you can do from the Team page
- View active team members and any pending invitations
- Invite a new member by email and assign them a role
- Change an existing member's role
- Remove a member from the account
- Transfer ownership to another active member
- Revoke a pending invitation
Inviting a team member
- Go to Settings and open the Team page.
- Enter the invitee's email address and choose a role.
- Send the invitation.
The invitee receives an email invitation they must accept to gain access. Until they accept, the invitation appears as pending in your team list.
Troubleshooting
Invitation not received. Check that the email address is correct on the Team page. Ask the invitee to check their spam folder. If neither resolves it, revoke the pending invitation and send a new one.
Cannot change a member's role or remove them. These actions require the Admin role or above. If you do not have the option available, ask an Admin or Owner to make the change.
Cannot remove the Owner. The Owner cannot be removed from the account. To remove someone who is the Owner, first transfer ownership to another member, then remove the previous Owner if needed.